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Commonly asked questions

Categories

  • Feature Videos
  • Masters upload manual
  • FAQ
  • Getting started
  • User Module
  • Dashboard
  • Appointment Module
  • Order Management
  • Inspection Module
  • Vendor Management
  • Customer and Vehicle Management
  • Inventory Module
  • Accounts
  • Business Analytics
  • AMC Module
  • Loyalty Module
  • Bay Management
  • Shift Management
  • Reports Module
  • Customization
  • What is GaragePlug?
    Garage Plug is an all-in-one management software designed specifically for automobile garages and parts or accessories shops. It helps you run your business smoothly, efficiently, and from anywhere. With Garage Plug, you can: Create and manage repair orders, counter sales, and invoices Handle parts billing with ease Send service reminders to customers and improve repeat business Collect and track customer feedback Manage inventory and keep track of availablePopular
  • Why should I use GaragePlug?
    Very easy to use – Simple and clean interface that anyone can use without technical knowledge. Quick onboarding support – Our team helps you get started smoothly, so you’re never stuck. Secure data storage – Your garage data is safely stored on trusted cloud servers (Amazon), so you never have to worry about data loss. Complete garage management – Manage repair orders, invoices, inventory, customers, and staff all in one place. GST-ready invoicing – Create professioPopular
  • What modules does it have?
    Repair Order Management Invoice Management Service Reminders Feedback Module Accounting Module Inventory Module Customer Database & Service History Multi-User Management Master Module Reports ModulePopular
  • Saving an Excel File as a CSV File
    Below are steps to save an Excel workbook to the CSV format by using Excel's Save As command.  In your Excel workbook, click on File tab, and then click Save As. In the Save as type box, choose CSV (Comma delimited). Click on Save.Popular
  • Which package should I select?
    Garage Plug offers flexible packages suitable for all types of workshops — from individual garages to large multi-brand workshop chains. Once you contact Garage Plug, a sales representative will understand your business needs and recommend the most suitable package based on your workshop type (individual garage, SMB, or enterprise). Pricing is customized based on the modules you choose and your specific requirements.Popular
  • Do I need any training to use the software?
    Yes. Training is usually provided during the onboarding process, which typically lasts one to two weeks and is conducted by our Customer Success (CS) team through virtual sessions. Additionally, customers can request an offline, in-person training session by a CS team member, which is available as an add-on service at an additional cost.Popular
  • Can I use GaragePlug for stock management & purchase orders?
    Yes. Garage Plug helps you manage your complete inventory easily. You can create purchase orders for parts, perform stock-in against those purchase orders, add and update parts in inventory, track available quantities, and manage part approvals. This helps you keep your stock organized, avoid shortages, and streamline your inventory process.Popular
  • What about my data, will it be safe?
    Yes, your data is completely safe and secure. Garage Plug is a cloud-based software that stores your data on highly secure and reliable servers. Your information is protected with advanced security measures, regular backups, and controlled access, ensuring that only authorized users can view or manage it. This means your data is safe from loss, damage, or unauthorized access, and you can access it securely anytime, from anywhere.Some readers
  • Which devices can I access GaragePlug?
    Any device supported: Garage Plug is compatible with desktops, laptops, smartphones, and tablets. Mobile & tablet users: Download and use the Garage Plug app. Desktop / web access: Log in through the website using the links below:Global users: https://portal.garageplug.com/Domestic users: https://app.garageplug.com/Some readers
  • Software Working slow / Loading issues
    If the software is working slow or your facing loading issues please follow these steps :- Hard Refresh :- control + shift + r and Login and LogoutFew readers

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