GaragePlug Updates

1. Added a Manufacturer column in the CSV and PDF Stock Report in GaragePlug2.Service Monitor Board Enhancement – Added search options by vehicle registration, customer name, and VIN on the SMB screen.
2. Vehicle Ownership Change – Vehicle service history will move to the new customer; business details remain with the old customer.
3. Added a separate role for returning advance payments.
4. Made the Invoice Number field mandatory while stocking in.
5. Display recommended services and parts based on the odometer reading for the specific vehicle while adding services in RO or Quotation.
6. Displayed the Inspection stage in orders.
7. Optimized the SMB Board for tablet view.
8. Enabled Purchase Order creation through CSV upload.
9. Added an option to download reports of multiple partial stock audits.
10. Allowed PDFs and images to be added to IBT.
11. Removed the “Skip” option for service reminders or made it mandatory.
12. Added batch-wise promotion support in Promotions, Loyalty, and Vouchers.
13. Made DQC and Health Card checkpoints mandatory.
14. Added an option to attach images in Delivery Quality Check sheets and Health Cards.
15. Added an option to view the linked quote in the order (similar to “View linked order” in Quotation).
16. Added an option to record the inspection approval person and time in GaragePlug. Also handles cases where customers approve via the inspection link.
17. Added View-only rights for customers and vehicles.
18. Displayed the current service date and current odometer reading on service reminder stickers.
19. Unified the My Customer section.
20. The API platform now supports over 60 new webhooks.
21. Many more performance and stability improvements and a few bug fixes

1. Performance and stability improvements and a few bug fixes

1. Tyre Advisory added:- A new AI-based Tyre Advisory feature has been introduced to provide users with tailored recommendations for tyre sizes

1. Tyre Advisory added:- A new AI-based Tyre Advisory feature has been introduced to provide users with tailored recommendations for tyre sizes

1. Tyre Advisory added:- A new AI-based Tyre Advisory feature has been introduced to provide users with tailored recommendations for tyre sizes

1. The customer details and vehicle history screen now features a fresh new look.
2. User access management now includes a role-based concept for easier and quicker user creation.
3. An inactivity screen lock with passcode functionality is now available.
4. Part search results are now grouped by manufacturers.
5. A read-only option has been added to view stock availability at other branches within the parts selection window.
6. Users can now download add/recommended parts and service details as a CSV file.
7. Quotations now support attaching and modifying vehicle capabilities.
8. The mechanic assignment screen has been completely revamped.
9. The API platform now supports over 30 new webhooks.
10. Many more performance and stability improvements and a few bug fixes

1. Minor improvements.

1. Advanced Batch and Serial Management Tracking

Batch and serial management now offer enhanced tracking features for better inventory control.

2. Webhook Implementation for APIs

Webhooks have been integrated into our API framework, improving real-time data synchronization.

3. Organization Master Added to Preferences

You can now manage organization-level details directly from the preferences section.

4. Customizable Templates for PO and Quotations

Approved stamps are now available for Purchase Orders, and Proforma Invoice templates are enabled for Quotations.

5. Improved Job Card History Upload Workflow for Outsourced Jobs

We've streamlined the workflow for uploading job card histories related to outsourced jobs.

6. Login Screen Revamp

The login screen has been updated with a new design for an improved user experience.

7. Make & Model Sorting in Master Data

Sorting by make and model is now available when mapping service or parts.

8. Technician Restrictions for Quality Checksheet Creation

Technicians who have clocked in and out of a job can no longer create quality checksheets for the same order.

9. New additional role for Stock Auditing

A dedicated role for stock audits has been introduced, along with new permissions to perform audits.

10. Manufacturer Grouping for Parts Search

Search results for parts are now grouped by manufacturer for easier navigation.

11. Enhancements to the Technician Module

We have made several improvements to the technician module to optimize workflows.

12. Revamped Roles Screen with Clear Access Instructions

The roles screen has been redesigned for better clarity and easier access management.

13. Consent Notifications via WhatsApp and SMS

Customers can now receive consent notifications through both WhatsApp and SMS.

14. Recommendation Add-on Module via CSV

It is now possible to add recommendation modules via CSV uploads.

15. Quote Validity Defaults to Month-End

Quotation validity will now default to the end of the month, ensuring uniformity across quotes.

16. Many more improvements and bug fixes.

1. Promotion 2.0 (Complete module revamped with advanced capabilities)

a. Auto application of promotions is now possible

b. Create promotions/coupons for specific customers.

c. Create promotions/coupons for specific customer groups

d. Create promotions/coupons for specific vehicle brands

e. Create promotions/coupons for particular service/parts categories

f. Create promotions/coupons for specific part manufacturers

g. Create promotions/coupons for particular services/parts

h. Can create coupons with multiple conditions using AND logic

2. Recommendation of parts and service can now be configured based on Odometer mileage and time interval

3. Add-on recommended parts and services can be configured against any part or service

4. GaragePlug now supports Multiple UOM for inventory items, users can define a base unit and a secondary unit, with conversions set according to their specifications.

5. The option to give access to limited reports to a user is now available

6. Inspections can now have mandatory settings for some of the chosen check-points

7. Credit-Note can have a “Pre-defined” drop-down reason
8. Customers can be configured as Tax exempted.
9. Quote history can now be shared among all outlets of the network
10. QC (Quality Checksheet) now can be done with a different access role
11. Customer blocking based on credit limit days
12. IBT process improvements for improved user experience
13. IBT receiving can now have optionally image upload capability
14. IBT transit can also have the downloadable document for an improved process
15. The customer module has a new and improved look and feel

16. A new report for WIP parts is now available
17. A new role "Price_Edit_Restricted_Upwards", restricts the user from changing the prices only in the upward direction
18. The above role also restricts the removal of parts/services from the repair order in the READY stage
19. Head office capabilities can be enabled in the master GaragePlug account itself (Inventory for the entire network of workshops, centralised PO approval for all outlets, and view and 20. book appointments for all outlets in a single window)
20. BI can now be enabled inside the GaragePlug account
21. Many other security enhancements and improvements|

1. Security Enhancement

1. Major architecture revamp to support and manage large outlet networks with ease
2. Introducing the “Customer Group” concept to group a set of customers and define special pricing for the same

3. Security, performance and stability Improvement
4. Improvements and bug fixes

1. Inspection and Repair Oders now support audio and video capture facility
2. Service and parts selection now shows the previously rejected items for users to upsell opportunity
3. Now assign multiple technicians to a single job and also split the hours between them as per the need
4. Now the “Owner Role” user can update adjust the clock-in or clock-out time clock if wrongly updated by technician
5. Quotation module enhanced to have the “Accepted” tagging to manage them better
6. Approved purchase orders can now be cancelled with a valid reason
7. Vehicle advisory now also shows the last 3 recommendations made by technicians or service advisors
8. Reminder module is enhanced to have tagging functionality against each service reminder
9. Many more performance and stability improvements and a few bug fixes

1. Minor Improvement

Quotation module

After much anticipation, we're delighted to roll out our new and improved Quotation Module. This update is designed to enhance your experience, providing you with more flexibility and efficiency in managing quotations.

Consent framework

Your privacy and control over your data are of utmost importance to us. With the new Consent Management feature, you now have even more control and transparency over how your information is used.

Rounding

With our commitment to continually enhance your user experience, we have introduced a rounding feature that allows you to effortlessly round figures to the nearest whole number or decimal place of your choice. This feature is designed to streamline your processes and provide greater flexibility in handling numerical data within our platform.

**KSA E-Invoice Phase 2 **

In our commitment to enhancing your experience and ensuring compliance with the latest regulations, we've been hard at work refining and expanding our E-Invoice capabilities. KSA E-Invoice Phase 2 introduces a host of new features and improvements designed to streamline your invoicing processes and elevate your overall user experience.

Performance and stability Improvement.

Many more improvements and bug fixes.

1. Minor improvements and bug fixes.

1. Garage Plug - Tecdoc integration is now live. Workshops can now effortlessly suggest the right parts for vehicles(MENA region only)

2. Enhancement of current global product for Indian market aspects

3. KSA E-Invoice phase 2 is now live with ZATCA integration.

4. Sales return module is now updated with complete Credit-note feature set.

5. Now customers can see recommendations from the workshop on the service reminder link.

6. Now users can customise the workflow to perform inspection before the job card or after the job card via preference settings

7. Users can have a custom-sized service due to stickers with new design.

8. Intelligent automated reminder date prediction based on vehicle service history is now live for service notes also.

9. Performance and Security Enhancements.

10. Many more improvements and bug fixes

1. Minor improvements and bug fixes.

1. Bug Fixes

1. A refreshed new web UI look and feel.
2. Intelligent automated reminder date prediction based on vehicle service history.

3. OpenAI driven vehicle advisory module is introduced as beta access (open to everyone).

4. Frequently used vehicle brands and models can be marked as favourites for quick usage.

5. In app notification is now available in Thai.
6. Now users can also record signatures while creating the invoices.
7. Option to attach images while booking or editing the appointment is now available.

8. Resend count of service due reminders are now tracked and visible to users (Overdue reminders).

9. Customer facing Service reminder and Service feedback link gets a completely new look.
10. Vendor has an additional property as vendor code for better reference.

11. Performance and Security Enhancements.
12. Many more improvements and bug fixes

1. GaragePlug is now available in French and Serbian (Latin) languages.
2. Account Daily book can be downloaded.
3. Estimate delivery date filter is added to the orders.
4. Technician copy improvements (all descriptions are now visible)
5. Duplicate job-card alert while creating the job card for the same vehicle.
6. Inventory alerts can now be downloaded
7. Performance and Security Enhancements.
8. Mexico E-invoice Implementation with SAT integration
9. Many more improvements and bug fixes.

MODULE ENHANCEMENT

1. Zero value job cards can be closed as Service Note (without generating an invoice)

2. Insurance Module now supports tax/VAT on deductibles

3. Inspection and appointment modules have improved UX

4. Inspection modules now support complete tax computations
5. Complete Appointment edit is now supported

6. Inventory has category-based filters.
7. Parts Service masters also have category-based filters
8. Inspection role is introduced for technicians to perform an inspection
9. Customers can now be searched using their phone number while opening a job card

10. Updating job card now have the option to record signature for additional approval

11. Stock Edit now mandates recording a reason for manual edits

12. Purchase order search is improved (By PO Number, By PO id, By RO number).
13. THAI language support introduced
14. Introduced: Export Data (Sales & Expenses) as per the Xero accounting software
15. Now hour-based labor rates introduced.

16. Service Monitor Board (SMB) - fully redesigned with real-time updates

17. Parts and Labour rates can be adjusted based on factors using rate factor masters
18. System Security and roles improvements
19. Many more improvements and bug fixes.

USER INTERFACE REVAMPED

1. Customer Service Status link is fully redesigned and now has a fresh look

2. Inspection approval link UI is fully revamped and has options to show additional approvals

3. Inspection and Appointment module has a fresher look
4. Service Monitor Board (SMB) has a new look and is now part of the GP application

1. Thai Translation/Language added.
2. Bug fixes and minor improvements.

1. Automated In-app notifications are now introduced.

2. Service Reminder Module Enhancements:

a. Option to update the reminder date for overdue reminders

b. Option to reschedule the already existing scheduled reminder

3. Option to assign and re-assign QR code in every order stage

4. Intelligent Part purchase count prediction system is introduced.

5. Garage recommendations can be picked from a predefined master
6. Filter with vendor name, date range is available now in the stock purchase history screen.
7. Option to show manufacturer name in repair order while selecting parts.
8. Head Office Panel Module Launched - Ad-on (Beta)
9. Many more improvements and bug fixes.

1. Bug fixes and minor improvements.

1. Bug fixes and minor improvements.

1. Bug fixes and minor improvements.

1. Inventory module gets a completely new look.
2. WhatsApp automated notifications are now supported.
3. Now you can define margin for any parts while creating its master and also during its stockin.

4. Major security updates on the entire infrastructure.
5. Improved parts approve and return flow. Now you can see whom your parts manager issued the parts and the reason why parts got returned.

6. Now your Service advisor can pass extra information related to particular service to your technician at the time of assigning the job.
7. WhatsApp messages are automated now with custom template design.
8. Now you can create your purchase order with tax information.

9. Default tax setting for RO Level is introduced in preferences.
10. Improved Order based income report.
11. Improve Tag/Mechanic Wise Report - VIN/chassis number column added
12. Inspection external link User experience improvement.
13. Now Part Rack id can be seen in Technician copy.
14. Now users can set their default payment mode for all incoming payments in payment mode master.
15. Option to return payment for expenses added.
16. Spanish language added.
17. Now Users can set their sub-order status in WIP state - SMB
18. Option to set separate tax rate for purchase and sales items added.
19. Many more improvements and bug fixes.

1. Now users can see their converted appointment and linked repair order against the same from the appointment module.
2. Vendor pricing and Customer pricing - search options added.
3. Report Enhancements: a. Master Data Export b. Canceled Expense Report c. Maintenance Contract Report added.
4. Performance improvements by more secure and optimized APIs
5. Now users can add multiple pre and post-service images at once against the job cards.
6. Option to add rack id while receiving the parts after the inter-branch transfer added.
7. Improved inspection workflow
8. Option to cancel draft and approval pending stage inspection
9. Option to edit the price of the inspection item.
10. Option to define the reason master for canceled orders.
11. Improved parts master audit log.
12. Option to maintain expense label and payment modes as a master in settings/preference.
13. Many more improvements and bug fixes.

1. Advanced promotion module introduced.

2. Sales return is now available.

3. Insurance module is fully revamped.

4. Appointment booking slots can be configured by users.

5.Order cancellation reason tagging is now introduced.

6. Report improvements: Accounts Receivable, Technician, New/repeat Customer, Cancel Order report, Insurance.

7. Purchase orders can be deleted in the draft stage.

8. Garage recommendations at the RO level.

9. Improved expense and part expense flow.

10. Custom categories for service packages.

11. AMC ledger details are now available in the Invoice

12. Inspection module is enhanced with more types of inspections such as text and option based.

13. Service Monitor Board (SMB) ad-on beta launch.

14. Many improvements and bug fixes.

1. Inter Branch Transfer (IBT) now has option to transfer partially

2. Now download Customer master as a report (mobile number, email, vehicle details etc)

3. Option to upload outsourced work history for vehicles using XL.

4. KSA only: New E-Invoice format is available as per ZATCA guidelines.

5. Parts recommendation option added against vehicle models.

6. Option to sort Inventory by count and recent used order.

7. Option to hide purchase price based on the user role.

8. Part and service master change logs are now available.

9. Many improvements and bug fixes.

1. Additional Column column added in Order based income report.
2. Minor Bug Fixes.

1. Inventory enhancements for Tyre inventory type.

2. Part history improvements.

3. Option to show the last 5 purchase prices and vendors while creating purchase orders.

4. Option to make an invoice as void is now available.

5. Notification/Alerts to parts manager to issue parts.

6. Next Service due KM Sticker customization is now possible.
7. Allowed discount percentage can now be customised for every user.
8. Option to search inspection item sections while performing the inspection.
9. Improvised technician work-log flow.

10. Option to add an image to health card line item is now possible.

11. Option to add before service and after service images is now available.
12. Option to edit custom vehicle model names.

13. Option to define purchase price of line item while creating a purchase order
14. Many improvements and bug fixes.

1. Vendor agreement specific pricing and customer specific pricing modules added

2. New reports added ( Payable and Receivable )

3. Bay Management & allocation module is now available (Add-on module)

4. Multiple currency payment methods enabled

5. Upload item image (Service and parts)

6. Option to return parts to vendor

7. Benchmark hours in technician screens and reports.

8. Remove/deactivate Package

9. Account daily book items now has order number as well

10. Shift management module is now available. ( Add-on module)

11. Multi-level of category for Parts and Service.

12. Daily report can be downloaded anytime

13. Payment date option while clearing all dues

14. Many improvements and bug fixes.

1. Vehicle Maintenance Contract module is now available (Add-on) - You can create annual or timed maintenance contracts against vehicles and ledgers/tracking will be handled automatically by the system.

2. XERO accounting software integration is now available with GaragePlug

3. Technician kiosk mode option is now possible for all technicians to clock-in/clock-out using a passcode on a single device. (to get this mode enabled, create a user with “GROUP_TECHNICIAN” role and login to GaragePlug

4. Sticker Printing for Next Service Due KM/Mile or date is available

5. Enhanced universal search and SKU based search in inventory

6. Improvised inspection module with better notifications and status tracking

7. Stock-in reports are now available to download from expenses anytime

8. New role “Price Edit Restricted” is now introduced to restrict price edit option for users creating repair orders or invoices

9. Parts Report now supports non-inventory consumed parts as well

10. Bulk vendor payment clear option now has options to add payment mode and reference numbers

11. Download QR code stickers right from the system anytime

12. Invoice PDF will now be updated with payment information soon after receiving the payment

13. Invoice PDF will now also have next service due information printed

14. Bulk PDF invoice export in ZIP format is now available

15. Improved technician work log for a repair order and an option to download the same

16. Default estimated delivery time can now be configured from preference section

17. Reminder improvements and option to download the reminder report is now available

18. Now attach part images while creating purchase order

19. Order list and details pages have a new fresh look now

20. Many more Improvements and bug fixes.

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1. Activity Log framework to show performed actions in timeline manner for Orders, Appointment,

Inspection,Counter Sale, Feedback and Reminder modules

2. Inspection Module Improvements

a. Customer can now approve or reject service/parts items from the web link

b. Option to add quantity and price for service and parts items add to inspection

c. Inspections added after opening the job cards can now be saved as draft for multiple times edit

3. Customer service status link is now available, all customers will now get a weblink to view service

status and all pdf documents related to the same

4. Brand new service reminder booking link

5. Reports can now be saved or viewed in Google Drive

6. Appointment module Improvements

a. Improved UI

b. Now supports reschedule notification

c. Appointment creation now supports search “By Customer”

d. Time-slot improvements

e. Tag-framework is now supported in appointment

7. Adjustment framework is now available for rounding off the invoice values

8. Choose invoice/estimate templates from the template library

9. Technician assignment and status is now available at the repair order level

10. Service Reminder module UI improvements

11. SKU based search is now supported for parts in Repair Order, Inventory and Parts master screens

12. Many more Improvements and bug fixes.

1. Stock-in With Expense

2. Coupon & Loyalty Framework in Appointment System.

3. Insurance Split Billing

4. Vehicle Plate Number in Universal Search.

5. Time Slot,Pickup Request And Address Navigation In Appointment System.

6. Status Change for Counter Sale.

7. Improved CSV Format For Parts and Services.

8. Auto Service Reminder Calculation.

9. Improved Search Option in Inventory for Vendor and Manufacturer.

10. Notification On Current Wallet Balance at the time of Payment.

11. Option to send Inspection Check sheet to the Customer via WhatsApp.

12. Additional Filter In Order Bucket.

13. Improved Inspection Work-Flow.

14. Vendor Name in Expense List Added.

15. Improved My Customer Edit Option.

16. Customer Feedback Report Added.

17. Stock-in Report on Email

18. Many More Improvements and Fixes.

1. QR Code Framework and Sticker Printing

2. Loyalty and Discount Module

3. Stock-in With Multiple Currency.

4. Service feedback & reminder portal Customization and multilingual options

5. WhatsApp Auto Message Customization.

6. Customer, Parts and Service Synchronisation within Branch

Updated on: 14/10/2025